Delivery

Delivery Schedule

We currently only post within the UK.

Please ensure that you allow sufficient time for your order to arrive in time for the specific occasion. We strongly advise allowing a minimum of 14 days from your order date to the actual day.

Lu Lu’s Personal Gifts cannot be held responsible for orders arriving after your required date

The following postage times are in addition to the manufacturing time of your product.

Lu Lu’s Personal Gifts will either use:

Courier Standard delivery – 2 to 5 working days*

Royal mail First Class – 2 to 5 working days*

*Postage times are estimates and not guarantees. They may be affected by factors in which Lu Lu’s Personal Gifts has no control, including incorrect delivery addresses, Post Office delivery restrictions etc. Orders affected by such delays may take longer to arrive. Lu Lu’s Personal Gifts will take no action on these orders during that time. However, we will endeavor to

We use a weighted postage system and delivery prices may vary dependent on your chosen product.

If you’re ordering multiple cards, gifts, large gifts, your delivery charge may vary and we’ll let you know on the basket page how much your postage charges will be.

Postage charges are inclusive of packaging costs to enable sufficient protection of your product.

Products are packaged and dispatched from Stockton on Tees, North East England.

Local Collection

Local Collection is also available.

To choose this option - please use discount code: LOCAL when in the checkout screen. This will remove the delivery cost from the total.

Please ensure a telephone number is recorded, as a text message in addition to an email will be sent to notify when your product is ready for collection in Stockton on Tees.

Address: 6 West Row, Stockton, TS18 1BT